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Never Miss an Important Client Follow-up

Follow-ups in AstrooGrid are reminders tied to a client: a call back after a consultation, a remedy check-in, a payment reminder or the next reading. Due follow-ups appear in your day and can be sent as WhatsApp reminders.

Who it’s for: Practitioners whose advice continues after the session ends.

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Follow-ups due

  • Anil K.Remedy check-inToday
  • Dr. RaoBalance due ₹4,500Overdue
  • Divya N.Next readingFri
Sample data. Names and figures are for illustration.

The problem

What Follow-ups solves

Much of the value of a consultation comes later: checking how a remedy went, reminding a client of an important date, or inviting them back for their next reading.

Those promises live in memory, and memory is busy. The follow-up that would have brought the client back simply does not happen.

Key benefits

How AstrooGrid helps

Promises kept

Every follow-up has a date and appears on the day it is due.

Less to remember

Reminders can go out on WhatsApp without you typing them.

More repeat consultations

Clients invited back at the right time are more likely to book again.

How it works

How Follow-ups works

  1. 1

    Set it during the consultation

    Add a follow-up with a date and reason.

  2. 2

    It appears when due

    On My Schedule, with the client’s details.

  3. 3

    Act and close

    Call, message or send a WhatsApp reminder, then mark it done.

Feature details

What’s included

  • Call-backs

    Check in after a consultation.

  • Remedy check-ins

    Ask how the suggested remedy is going.

  • Payment reminders

    A gentle nudge for dues.

  • Next consultation

    Invite clients back when the time is right.

  • WhatsApp reminders

    Send the reminder as a WhatsApp message.

Why it matters

Why it matters for your practice

Repeat clients cost nothing to find. A follow-up at the right moment is the simplest growth tool a practice has.

Related features

FAQ

Follow-ups: common questions

What kinds of follow-ups can I set?

Any reminder tied to a client, such as a call-back, a remedy check-in, a payment reminder or the next consultation.

Where do due follow-ups appear?

In My Schedule on the day they are due, and on the client’s 360 screen.

Can follow-up reminders go out on WhatsApp?

Yes. A follow-up reminder can be sent to the client as a WhatsApp message.

Ready to see it on your own practice?

We’re onboarding practices in small batches. Tell us about your practice and we’ll set up a walkthrough.

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